When will the American with the disability act ever become stronger than before?

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I sometime hear about the Americans with the Disability Acts is really weak. Many ignorant people are unfamiliar with the bill for the disabled people. I was confronted with an issue once before. I tried to use the drive thru at McDonald's. A dumb employee didn't take my order and I was very mad. I was forced to go inside the building and made the order. Once I arrived home, I made a complaint to the McDonald's headquarter via online. When the HQ responded to mine, the representee apologized and wanted to give me a voucher or a gift card, but I didn't want that. I told her or him that the employee of my local restaurant should be fired or retrain and familiarize with the ADA. The representee said s/he would do something about her. Ever since I never use the drive thru again. Some deaf drivers are lucky to use it as long as a fast-food restaurant employee understands their needs.

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